Website Security Protection
Our team of website developers specialising in the WordPress ecosystem can lock down your website and help protect it against attacks
Get your long term website security tasks done by a team that cares
At WP Runner, we can help you get the essential tasks done to lock down your website against the most common types of website attacks. We offer comprehensive WordPress website security protection services to keep your website secure and protected against malicious attacks.
Our unlimited website support plans include the ability to receive regular software updates, malware scanning, and intrusion detection. We can also implement robust security measures such as SSL encryption and two-factor authentication to safeguard your website and customer data.
In the event of a security breach, our team of experts will work quickly to resolve the issue and restore your website to full functionality. We also provide regular security audits and vulnerability assessments to proactively identify and address any potential threats.
Don’t leave your website security to chance. For one low monthly fee you can have a team of WordPress experts protect and secure your online presence, so you can focus on growing your business.
Get started with our unlimited website plans, website security protection, speed optimisation and fast onboarding.
How does our security protection work?
We try to keep our process simple to allow you to get started working with us quickly and without friction. Our process for sending tasks is as follows:
- Submit a task, security concern or request a security audit through our online portal or via email
- We do the work, test and confirm changes and reply to you with a comprehensive overview (asking for you to confirm you are happy with us to proceed where necessary)
- You can continue to send in tasks and we continue getting work done for you
That’s how we keep the process of working with us simple and work moving forward.
Common questions about website security protection and support
What are the top security tasks you recommend?
The top most recommended security tasks that we often provide for customers are regular plugin and theme updates, malware and file change scanning, intrusion detection, SSL encryption, security audits and server vulnerability assessments and more.
How can I detect if my website has been hacked?
How can I detect if my website has been hacked? Some signs that your website may have been hacked include strange or unfamiliar content appearing on your site, changes to your website design or layout, an increase in error messages or broken links. Our experts can check for known vulnerabilities and malware on your website.
Can you do other tasks beyond security work?
Yes! Our team can help with other tasks such as general website tasks, fixing bugs, adding new features and even larger tasks such as a full website redesign. Contact us to discuss with our friendly team.
How do I get updates on work in progress?
Your website developer will send regular updates, drafts and screenshots and where relevant will request clarifications as part of our detailed quality control process. We will demo work we are doing for you where necessary and get your feedback as often and early as possible.
What does unlimited website support mean?
Our support plans include unlimited website support tasks. This is not a trick, our plans allow you to send unlimited tasks with very few limitations such as the size of the task or number of open at one time.
Can I try your service?
Yes! We offer a 7 day moneyback guarantee so you can try our service and if you're not satisfied we'll refund your initial payment, no questions asked. There are also no lock in contracts or hidden fees for using our service.
What are some of the most effective ways to make your website more secure?
Keep your WordPress software and any themes or plugins you use up-to-date. This will help protect against known security vulnerabilities.
Regularly back up your website. This will allow you to quickly restore your site in the event of a security breach or other problem.
Use a security plugin, such as Wordfence or Sucuri, to help protect your site from known security threats.
Use a SSL certificate, this will encrypt the data passed to and from your website, making it harder for hackers to intercept the data.
Regularly monitor your website for any suspicious activity. This may include strange login attempts, new users, or changes to your site’s content.
With the rise in security incidents worldwide businesses can no longer leave their website security to chance, they must protect and secure their online presence.
What people are saying about our website support
“Right from the word go, WP Runner has been helpful and supportive of my website needs, big and small. They offer highly professional yet human-scale support, which is precisely what my small business needs. Its so reassuring to know my website is in such capable hands, allowing me to get on with operating my business.”
Louise Vallier
Zig Zag Ski School
“WP Runner are your secret weapon in growing and maintaining a strong digital presence. Since engaging them, we have experienced superior customer service and high-quality work. Navigating the digital world can sometimes be a tricky endeavour unless you have someone reliable in your corner. WP Runner is that someone in our business. I highly recommend them for personalised, prompt and friendly service that you can rely on”
Chris Hale
The Sunshine Coast Tour Company
“Super helpful and prompt – WP Runner has gone above and beyond to understand my needs and to address them in record time. They even fixed some problems I didn’t know I had! Thank you”
Thomas Trudeau
Studio Trudeau
Frequently asked questions
Want to know more? Below are some answers to common questions we are asked. Have a question that is not on this list? Contact us and we’ll be happy to answer.
What is website security and why is it important?
Website security refers to the measures taken to protect a website and its users from cyber attacks, hacking, and data breaches. It is important because it helps to protect sensitive information such as personal data, financial information, and login credentials from being stolen or compromised.
What is an SSL certificate and do I need one for my website?
An SSL (Secure Sockets Layer) certificate is a digital certificate that encrypts the data passed between a web server and a user’s browser. If your website collects sensitive information, it is important to have an SSL certificate to protect that information.
What should I do if my website gets hacked?
If your website gets hacked, you should immediately change all login credentials, run a security scan, and restore the website from a recent backup. It is also important to determine how the hack occurred in order to prevent future breaches and then take steps to lock down your website after the breach has been cleaned up. These are all tasks that our team can assist with.
What kinds of websites do you help with?
At the moment we are 100% focused on helping those with WordPress websites of all shapes and sizes including personal websites, small business websites, large scale websites, membership, WooCommerce/eCommerce and eLearning websites. Our team has over a decade of programming experience working on and integrating with all types of WordPress sites.
How do I request work and get updates on work in progress?
All work, services and communication is delivered via our online platform as well as to the email address you used to sign up with. If you wish to contact us at any time during the month you can login to your account and submit a new support request or email us at support [at] wprunner.com all work, services and communication is delivered via our online platform as well as to the email address you used to sign up with. If you wish to contact us at any time during the month you can login to your account and submit a new support request or email us at support [at] wprunner.com
What information do you need from me once I sign up?
During sign up we will ask you to provide administrator access to your website and website hosting (sometimes called your cPanel). These details are required so we can work on your website. We take security very seriously and we encrypt all login details the moment before they touch our server and then delete your login details from our server once we move them to our secure and encrypted internal password system. In short this means we’ve tried to make it as safe as we can to provide your login details to us. We can also accept login details over the phone if you prefer, just contact us to let us know if you wish to do this at support [at] wprunner.com
How long does it take to complete a task?
We complete all work as fast as we can. On average we get work done in less than 1 day. If you request work over the weekend we’ll complete it on Monday unless we can see it is urgent.
Can I change/cancel my plan? Are there lock in contracts or hidden fees?
You can change plans or request to cancel any time by logging into your WP Runner online dashboard and using the account management function. There are no lock in contracts and all of our plans are month to month, which means you can cancel any time before the start of your next billing cycle and we wont charge you for that next cycle. We also have no hidden fees or overages. You can see a list of everything that is included in each plan on our pricing page.
Why Website Security Protection and Unlimited Website Support helps you grow your business
WP Runner is more than just a friendly Australian-based WordPress support business. We’re a team of website experts with over 10 years of experience developing and managing online businesses. Our team will get to know your website’s code and take ownership over the work we deliver.
Website security and support are crucial for the growth and success of any business. A secure website is essential for protecting both your own and your customers’ data, while unlimited website support ensures that your website is always up and running smoothly.
Having unlimited website support means that you will always have someone to turn to when you need help with your website. Whether it’s a technical issue, a design question, or a problem with your content, our team of experts will be there to help you. This allows you to focus on running your business, while we take care of the technical details.
The #1 website support team trusted by hundreds of small businesses
